If you are in need of technical support, help with your website or to submit a request please fill out our technical form below. Our knowledgeable Fasturtle support associates will help you with your business technical needs. Upon receiving the ticket you can expect to hear from us within 2-3 business days depending on the request type.   We thank you for your business and look forward to helping you.

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By submitting a support request, you are agreeing to all of the information on this page in addition to Fasturtle’s Terms & Conditions.

Support Rates & Response Times

All support charges are billed at a minimum one (1) hour fee and in increments of ½ hour thereafter. If your organization has a Monthly Maintenance Agreement, charges will only be accrued once they exceed that period’s allotment.

You will receive a confirmation at the Email address that you provided with your unique Support Ticket identification number following submission. Please reference this when communicating with our experienced support professionals.