Careers2019-10-30T16:15:42+00:00

Local Businesses Often Feel Invisible on the Web.

You Can Help Make Them Shine through Careers at Fasturtle

Current Openings

Are you looking for an opportunity to start a career in technology where you can help small businesses? Do you want to be a hero to SMB’s everywhere creating solutions that help build their business? As a Digital Marketing Associate with Fasturtle you will work in an environment with the feel of a startup, but the stability of a 19-year organization. We work hard, play hard and hold each other accountable for the success of Fasturtle and our customers.

What you’ll do:

  • You will be the first point of contact for our clients’ needs and questions relative to their web and marketing services!
  • We take time to understand our customer’s goals and challenges, consult on options and make recommendations to enhance their marketing strategy.
  • You will create a positive customer experience by responding to billing inquiries, troubleshoot and resolve technical issues and respond to questions on products and services.
  • Your success within the role, not only allows you to help small businesses achieve their goals but you also contribute to making Fasturtle one of the continued leaders within the digital marketing industry.
  • This is NOT a SALES position.

Who you are:

  • You have 1-2 years of customer service experience, required with a National company like GoDaddy, Endurance, Revana, etc.
  • Knowledge in internet, social media and/or small business, preferred
  • You have a strong desire to learn the internet and web-based technologies
  • You enjoy interacting with diverse groups of people, both internal/external customers
  • You like to use critical thinking skills to diagnose and solve problems
  • The ability to speak to with customers in an easy, polite, and helpful manner.
  • Comfortable using various communication methods including phone, email, social media and various forms of chat.
  • Strong communication skills, both verbal and written.

Why you’ll love us:

  • Headquarters are at Galvanize one of the countries coolest tech co-working facilities. Our offices are next to Google, Zillow, WebPT, Coplex and many other startups and mature tech companies.
  • Lots of fun. Team lunches, Sports outings, onsite lunch and learns, happy hours at The Larry onsite.
  • Local pride. We love all things PHX. Sports. Culture. Community.
  • Open office concept with garage doors open during those beautiful fall, winter, spring days
  • We’ve got you covered. From 401k, generous PTO, casual dress code and excellent medical, dental, and vision – we’re here for you. Plus, offices are closed between Dec. 25th to Jan. 2nd so you can spend time with family.

Job Types: Full-time, Part-time

Salary: $36,000.00 /year

Experience:

  • Relevant: 1 year (Preferred)
  • Call Center: 1 year (Preferred)
  • Customer service: 1 year (Required)

Education:

  • Associate (Preferred)

Additional Compensation:

  • Other forms

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Flexible schedule

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Team-oriented — cooperative and collaborative
  • People-oriented — supportive and fairness-focused

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education

Schedule:

  • Monday to Friday
  • No weekends
  • 8 hour shift

Helping a website get seen involves a lot of hands.

About the Team

From artists to number-crunchers, our team operates together like clockwork. We diligently work to master our skills and bring the pieces together for the benefit of our clients. When you join Fasturtle, you become part of someone’s business story (a good part). From big names to local mom n’ pop shops, we make positive impacts that last a lifetime in the digital world.

Our Values

We operate with transparency so our team’s always in the loop.

We believe glass ceilings are meant to be broken.

We encourage thinking outside the cubicle.

We owe it to our clients to be responsible.

We play off each other’s strengths to deliver the best services.

We stay in constant communication so we’re on the same page.

We believe micromanaging means we hired the wrong person.

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