Why Should You Use Conversational Marketing?
Conversational marketing is customer-centric! It helps you build relationships with your customers. Chatbots and messaging apps show that you prioritize customer service by answering consumer questions and helping them gather the information needed to decide whether or not to convert.
Benefits of Chatbots & Messaging Apps:
- Can be fully customized to answer the most frequently asked questions.
- Helps consumers get their questions answered quickly if not immediately.
- Shows your business prioritizes customer service.
- Adds personalization to your website.
- Encourages consumers to engage with your website.